Home / News / India /  Mumbai trumps Bengaluru as India’s most forgetful city, says Uber

NEW DELHI: Ride hailing app Uber on Thursday revealed its fourth Lost and Found Index (2020), a collection of things riders forgot in its fleet of cabs across the country in 2019. Riders across the country forget one very essential thing behind—their mobile phone—that has continued to be among the most forgotten items by Indian commuters. Interestingly, more riders in Mumbai left behind things in their cabs in 2019, making the western Indian city emerge as the most forgetful city for the first time.

This index is a snapshot of the most frequently forgotten items, the most forgetful cities, as well as the days of the week and times of the year Uber riders tend to report items as lost in India, the company said in a media release on Thursday.

In 2019, riders in India who used Uber’s cab services, left their phones, camera, bag, wallets, keys, clothing, umbrella, water bottle, headphones, and glasses that Uber said were the ten top most left-behind items that were reported by riders on the app. Interestingly, Friday, and Thursday are the most forgetful days, Uber said. Last year, 3 August, followed by 6 July, and 31 August were the most forgetful days for Indian riders. Riders here are also most likely to forget things behind in their cabs between 1 pm and 3 pm, and not in the early morning rush.

Mobile phones, and wallets apart, Indian riders also left behind a bunch of peculiar things in their cabs last year.

Michelle Obama’s 2018 memoir “Becoming" was among the most unique items that were left behind in Uber in India in 2019. Other items include—an artificial acrylic tooth, mangoes, exam notes, medical prescriptions, teddy bear, military shoes, kitchen tawa, balloons and a make-up kit. Yet others left behind a blanket and a pillow, a bottle of Dettol, a rose, broom, an air conditioner remote, among others, Uber said.

Prior to 2019, Bengaluru won the title of the most forgetful city for three years in a row. In 2019, Kolkata and Prayagraj were among the second and third most forgetful cities, meaning more riders in these cities left stuff behind in their cabs. “Bengaluru, the three times most forgetful city in India, dropped to the 5th spot in Uber’s lost and found Index 2020," Uber said in the media release. The capital city of Delhi stood fourth in the ranking.

Uber also tracked what items are most likely to be left behind on what days. Weekends see people leave behind their guitar in their cabs, while more people are likely to forget their business card holders on Mondays and Fridays. Riders were most likely to leave behind their lunch mid-week ie Tuesday through Thursday.


Suneera Tandon

Suneera Tandon is a New Delhi based reporter covering consumer goods for Mint. Suneera reports on fast moving consumer goods makers, retailers as well as other consumer-facing businesses such as restaurants and malls. She is deeply interested in what consumers across urban and rural India buy, wear and eat. Suneera holds a masters degree in English Literature from the University of Delhi.
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