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NABH has designed an exhaustive healthcare standards for hospitals.
NABH has designed an exhaustive healthcare standards for hospitals.

NABH accreditation for hospitals simplified and digitalised

  • The revised process is driven through a new portal ‘HOPE’ with a focus to promote quality by enrolling a wide range of hospitals
  • The online platform provides smooth and secure registration and a self-explanatory questionnaire to be filled by hospitals

NEW DELHI : In order to extend benefits associated with Insurance Regulatory and Development Authority of India (Irdai) and Ayushman Bharat scheme to small scale hospitals across India, the government has digitalized and simplified the National Accreditation Board for Hospitals and Healthcare Organizations (NABH) accreditation process.

The NABH, a constituent body of Quality Council of India (QCI), handling global accreditation in Indian healthcare sector under ministry of commerce and industry has revamped the entry-level certification process to make it simpler, digital, faster and user-friendly. The revised process is driven through a new portal called HOPE - Healthcare Organizations’ Platform for entry-level-certification with a focus to promote quality at nascent stages by enrolling a wide range of hospitals across the country including healthcare organizations (HCOs) and small healthcare organizations (SHCOs).

“The aim is to create a momentum for HCOs and SHCOs that want to avail benefits associated with Irdai and Ayushman Bharat by getting themselves NABH certified along with the primary aim of creating a quality healthcare ecosystem in India," a statement issued by ministry of commerce and industry said on Thursday. “The idea of cashless payment to patients under insurance coverage has been promoted by Irdai to reduce financial burden on households. The Irdai has mandated hospitals to ensure a quality healthcare ecosystem through NABH Entry-Level Certification Process," the statement said.

Billed as the world’s largest health assurance scheme, Ayushman Bharart, aims to provide free health insurance of 5 lakh per family to nearly 40% of the population—more than 100 million poor and vulnerable families based on socio economic caste census (SECC).

“Universal and affordable health services in Ayushman Bharat are possible through hospitals that have quality health care facilities. More and more hospitals now want to be a part of the scheme. Also, NABH accredited hospital have more benefits over non accredited hospitals," said Indu Bhushan, CEO Ayushman Bharat (Pradhan Mantri Jan Arogya Yojana), ministry of health and family welfare.

HOPE is not just confined to certification of HCOs/SHCOs but also enables them to comply with quality protocols, improve patient safety and the overall healthcare facility of the organization. The online platform provides smooth and secure registration and a self-explanatory questionnaire to be filled by the HCO/SHCOs. A mobile application has also been developed to support HCO/SHCOs for directly uploading geo-tagged and time stamped evidences required for compliance to the standards.

“It has also changed the assessment process which is now carried out on a technology based application where the data is captured and validated on a real-time basis," the statement said.

NABH has been working to ensure reliability, efficiency and global accreditation in Indian healthcare sector using contemporary methodologies and tools, standards of patient safety and infection control. NABH accreditation provides assurance of quality and care in hospitals at par with international benchmarks. NABH has designed an exhaustive healthcare standards for hospitals and healthcare providers that have been accredited by International Society for Quality in Healthcare (ISQUA) the apex international accreditation body.

In order to support maximum HCO/SHCOs in the country, QCI and NABH have partnered with several organizations like, Indian Medical Association (IMA), Patient Safety and Access Initiative of India Foundation (PSAIIF), Consortium of Accredited Healthcare Organizations (CAHO) and other stakeholders for spreading awareness about the process, the ministry statement said.

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