Omicron spread: Only 29% Indians got full refund from airlines, 34% from hotels on cancellations

- Not just airfares, customers also lost money to hotel bookings, the survey revealed. 34% of the 9,974 respondents said they have been refunded the full booking amount, 13% did not get a refund but could rebook at a later date and 27% lost the entire booking amount with no option to rebook