An OTP-based authentication system for ticket bookings under the Tatkal quota in select trains operated by the Central Railway (CR) will be introduced from December 6 to ensure only genuine passengers avail this reservation facility, officials said on Wednesday.
The new system will apply to Tatkal tickets booked through computerised Passenger Reservation System (PRS) counters, authorised agents and the Indian Railway Catering and Tourism Corporation (IRCTC) website or mobile app, the CR said in a release.
Under the procedure, passengers will receive a one-time password (OTP) on the mobile number provided at the time of booking, and the ticket will be issued only after successful OTP verification, it said. The measure aims to enhance transparency, curb misuse and ensure genuine passengers avail the Tatkal quota, it said.
The facility will be implemented for 13 trains from December 6, including Duronto and Vande Bharat services, while it will be effective for the Chhatrapati Shivaji Maharaj Terminus (CSMT)-Hazrat Nizamuddin Rajdhani Express from December 5.
The system is already in place for the Pune-Hyderabad Shatabdi Express from December 1, the release added. Central Railway has advised passengers to furnish the correct mobile number during the Tatkal bookings to avoid inconvenience.
