Microsoft Kaizala is a mobile-only product. Photo: Reuters
Microsoft Kaizala is a mobile-only product. Photo: Reuters

Railways to provide quality healthcare facilities via Microsoft Kaizala

  • Kaizala is a phone-number based, simple, and secure mobile chat app to connect people
  • Kaizala group, managed by doctors from South Central Railways will be complemented with focused groups of doctors, paramedical staff and nurses

New Delhi: India’s largest employer, the Indian Railways, will be using Microsoft Kaizala to connect its employees across the country with quality healthcare facilities.

Kaizala is a phone-number based, simple, and secure mobile chat app that enables enterprises to connect and coordinate work across their network. The app will now enable serving and retired railway employees to avail healthcare services of 125 railway and 133 private recognized hospitals.

The Kaizala group, managed by doctors from South Central Railways will be complemented with focused groups of doctors, paramedical staff and nurses.

On registering for the healthcare services, Indian Railway employees will be able to search on Microsoft Kaizala, nearest hospitals and doctors, list of empanelled diagnostic centers and health units. Employees can book doctor appointments, share diagnostic lab reports directly with their doctors and save digital records in ‘Me Chat’ of Microsoft Kaizala. They will also be able access key announcements, share their feedback to improve quality of medical service with built in action cards.

Because Microsoft Kaizala is a mobile-only product it makes it simple for organizations to seamlessly communicate, collaborate and complete tasks, bringing together desktop users and mobile-only users, Microsoft said in a press statement on Thursday.

Commenting on the development, Vinod Kumar Yadav, Chairman Railway Board, Indian Railways, said, “As one of the largest employers in India, we are committed towards providing rich experience to our employees. Ensuring quality medical care facilities for our employees is one of key focus areas, integrating it with Microsoft Kaizala will help us take this vision with ease to all our employees, including those situated in remote locations in India."

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