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Business News/ News / India/  SBI customers alert: ‘Your account is temporarily locked due to…' What to do if you get such a message?
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SBI customers alert: ‘Your account is temporarily locked due to…' What to do if you get such a message?

The Government’s official fact-checker, PIB Fact Check has warned SBI customers about the fake message

SBI has mentioned that they never send email/SMS or make phone calls for getting customer identification. (Mint)Premium
SBI has mentioned that they never send email/SMS or make phone calls for getting customer identification. (Mint)

Many SBI customers have received a message claiming their accounts will be temporarily locked due to suspicious activity. This is a fake message being circulated by scammers. If you have also received such a message, don’t respond and report it to the bank.

The Government’s official fact-checker, PIB Fact Check has warned SBI customers about the fake message.

“A fake message impersonating SBI claims that the recipient's account has been temporarily locked due to suspicious activity. Never respond to emails/SMS asking to share your banking details. Report such messages immediately on report.phishing@sbi.co.in," tweeted PIB Fact Check.

What happens when you click such a link

When you end up clicking on such a link, you risk losing all your money in your bank account and your personal data. Clicking any link sent by a scammer on your phone or email-id provides scammers with the necessary data required to access your account.

What to do if you receive such a message

-Never respond to any email/SMS/Whatsapp asking to share personal or banking details.

-Report such messages immediately on report.phishing@sbi.co.in

-You can also call at 1930.

On its website, SBI directs its customers to never disclose via text message any personal information, including account numbers, passwords, or any combination of sensitive information that could be used fraudulently.

The banks asked customers to use caution if they receive a text message expressing an urgent need for them to update their information, activate an account, or verify their identity by calling a phone number or submitting information on a website. These messages may be part of a phishing scam conducted by fraudsters to capture your confidential account information and commit fraud.

SBI has mentioned that they never send email/SMS or make phone calls for getting customer identification.

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ABOUT THE AUTHOR
Sangeeta Ojha
A business media enthusiast. Writes on personal finance, business and banking.
Catch all the Business News, Market News, Breaking News Events and Latest News Updates on Live Mint. Download The Mint News App to get Daily Market Updates.
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Published: 17 May 2023, 07:49 AM IST
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