Some companies move jobs away from India as coronavirus disrupts outsourcing3 min read . Updated: 21 Apr 2020, 12:00 PM IST
- Restrictions on normal activity in India and the Philippines have created a logistical nightmare for the managers of call centres and other back-office operations for foreign corporations
Coronavirus is permanently shaking up the global outsourcing industry as lockdowns from Bangalore to Manila prompt firms to "reshore" jobs and, with AI, to move further away from needing humans at all.
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