The death of the small travel agent
- Tens of thousands of small travel firms around India have barely had any business for nearly a year now
- Domestic travel is gathering momentum, but domestic tourists hardly use traditional tour operators any longer. They book hotels through online travel agents such as MakeMyTrip
AGRA/ NEW DELHI : Virendra Gupta, a middle-aged guide, walks this writer through the narrow lanes of old Agra dotted with small shops selling puris and samosas, spices, flowers, and jewellery. The markets buzz with shoppers; two-wheelers snake around the crowd. Few people are masked. It’s almost like the good old pre-pandemic days. Except, it is not—not for Gupta.