Home / News / India /  Trai plans to revoke charges on USSD messages for mobile banking, payment
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Telecom Regulatory Authority of India (Trai) has proposed to remove charges on USSD messages for mobile banking and payment services on Wednesday.

The Unstructured Supplementary Service Data (USSD) messages are displayed on mobile phones and are not stored like SMSes. This technology is widely used to display balance deduction in mobile phones where a message pops-up on the device screen after a call or outgoing SMS.

At present, the Trai has capped the price of a USSD session at 50 paise where each session can be completed in eight stages.

The proposal to remove charges came from a high-level committee on deepening of digital payments constituted by the Reserve Bank of India (RBI) to encourage digital payments and enhance financial inclusion. The recommendations made by the panel are also supported by the Department of Financial Services (DFS).

Trai, in a statement, said following a request from the DFS to the Department of Telecommunications (DoT) in this regard, the Authority analysed the issue from various aspects and is of the view that in order to protect the interests of the USSD users and promote digital financial inclusion, rationalisation of USSD charges is required.

“Accordingly, the Authority proposes to revise the framework for USSD based mobile banking and payment services by prescribing a 'Nil' charge per USSD session for mobile banking and payment service, while keeping the remaining items of USSD unchanged," Trai said.

The regulator said the present tariff per USSD session for mobile banking offered by telecom service providers (TSPs) is several times higher than the average tariff for one minute of outgoing voice call, or one outgoing SMS.

“Considering the decline in charges for other services, the rationalization of USSD charges is required to increase the number of USSD transactions," Trai said.

The regulator has invited views of stakeholders on the draft proposal by December 8.

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