Earlier this month, the messaging app updated its terms of service and informed users that information from interactions with businesses will henceforth be shared with Facebook and the businesses themselves
Earlier this month, the messaging app updated its terms of service and informed users that information from interactions with businesses will henceforth be shared with Facebook and the businesses themselves. As per the new terms of service, WhatsApp may use the information to “operate, provide, improve, understand, customize, support and market" its services and offerings to users. WhatsApp has reiterated that personal conversations do not figure in this.
“And if WhatsApp is stating that it is now going to use the users data and share it with the largest social network in the world, which is embedded on every second website and collect data from there as well, the integration of this data will essentially mean that the user is perpetually under the surveillance of the Facebook group of companies," the plea said.
It also sought directions to the ministry of electronics and information technology to ensure that Whatsapp does not share any data of its users with any third party or Facebook and its companies for any purpose whatsoever.
“It virtually gives a 360-degree profile into a person’s online activity. This level of insight into a person’s private and personal activities is done without any government oversight at present or regulatory supervision. Moreover, in the absence of a data protection authority, it leaves the users with a company’s own assurances and privacy policies," the plea said.