Home / News / India /  Zomato discontinues its premium membership program. Key things to know

Food delivery firm Zomato has announced that it is going to discontinue its 'Pro' and 'Pro Plus' programmes for its consumers.The Gurgaon-based company introduced Zomato Pro and Zomato Pro Plus by upgrading its Zomato Gold programme to Zomato Pro in the year 2020.

When contacted,the food delivery firm replied,"Please allow us to inform you that Zomato Pro/Pro Plus is unavailable for renewal as we are working on a new experience for you. We will get back with an update soon."

According to the reports Zomato is working with restaurant partners to craft a new programme.

Here are some of the reactions on Twitter after this announcement:

One user wrote,"So you have stopped pro plus service in Mumbai and have started charging delivery charges and there is no way to renew the service either."

Another user wrote,"@zomato@zomatocare you did shut down #zomatopro so what about the payment we made for zomato pro plus???.

Back in the day I was using @zomato to just look at menus of different restaurants, but their Pro Plus service was so good that I have to choose it over@Swiggy Now that @zomatocare has ended its pro plus program, back to using Zomato as a menu app. Hey @SwiggyCares here I come.

Zomato Pro members used to get additional benefits across a wide selection of restaurants — from fine dining hotspots to legendary restaurants, cafes, bars as well as quick-service restaurants.

Zomato Pro members in India used to get access to exclusive delivery offers, which was over and above any deals available to other Zomato users. Pro members will also get priority delivery on Zomato. This means that any order placed by a Pro member will jump to the front of the real-time queue when we look for a Zomato Valet to deliver your order. This will lead to your orders getting delivered 15-20% faster (on an average) than what you experience right now during peak dinner times.

Zomato Pro also had a money-back guarantee — if you don’t save 2x the subscription fee of Zomato Pro within the subscription period Zomato would auto-refund your subscription fee at the end of the year.

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