IndiGo’s Mumbai flight en-route Doha cancelled: Airline responds, ’Tried to depart a couple of times but…’

IndiGo airline's Doha bound flight witnessed delays due to a technical reason on September 15 morning. The flight 6E 1303 operating from Mumbai was ultimately cancelled after extended time lag on account of various procedural delays.

Livemint
Published15 Sep 2024, 10:51 AM IST
IndiGo airline on Sunday issued an apology over the delay and subsequent cancellation of Doha bound 6E 1303 flight operating from Mumbai.
IndiGo airline on Sunday issued an apology over the delay and subsequent cancellation of Doha bound 6E 1303 flight operating from Mumbai.

IndiGo airline's Doha bound flight witnessed delays due to a technical reason on Sunday. The flight 6E 1303, operating from Mumbai was ultimately called off due to the extended time lag on account of various procedural delays, reported ANI. After making several attempts to depart for its destination, IndiGo cancelled the flight following a nearly five hours delay.

“IndiGo flight 6E 1303 operating from Mumbai to Doha was delayed due to a technical reason. Our airport team immediately provided assistance to the affected customers and provided refreshments and necessary arrangements,” ANI quoted IndiGo spokesperson as saying. The apology issued by the airline's spokesperson over the delay noted that the affected passengers were offered refreshments, necessary arrangements and assistance.

Also Read | Delhi rain: Indigo, SpiceJet issue advisory to passengers

He further noted that they commuters were being provided with hotels and rebooking arrangements were being made in accordance with final destination. The spokesperson added, “The customers are being provided hotels and are being rebooked as per their final destination. IndiGo sincerely apologises for the inconvenience caused to its customers.”

The passengers, who were onboard the Qatar bound flight, said that the flight that was scheduled to take off at 3:55 AM on September 15, from Mumbai airport. However, the aircraft did not take to the air even after 5 hours into the flight, reported Deccan Herald.

Also Read | IndiGo apologises after several flyers ‘faint’ on Delhi-Varanasi flight

As per reports, passengers were made to sit and wait inside the aircraft for five hours until 9:00 AM. Moreover, the commuters were not permitted to deboard the plane as immigration was over. The termination of this flight left around 250 to 300 passengers stranded at the airport. Later, the airline directed passengers to leave the aircraft and wait inside the holding area at the Mumbai airport.

Meanwhile, passengers complained that they were not given food or water and no IndiGo official was ready to talk with them. Tagging IndiGo airlines and Airports Authority of India, a user flagged the issue on social media platform X (formerly Twitter), and stated, “6E1303 Mumbai -Doha flight is stuck at Mumbai Airport since 4 hours due to technical problem. The immigration authority is not giving permission to offload the passengers.”

Also Read | Simplicity was central to IndiGo’s success. That is about to change

In response, the airline said, “We sincerely regret the inconvenience. We request you to kindly share your contact number via DM so we may connect with you over a call.”

(With inputs from ANI)

Catch all the Business News , Breaking News Events and Latest News Updates on Live Mint. Download The Mint News App to get Daily Market Updates.

MoreLess
First Published:15 Sep 2024, 10:51 AM IST
Business NewsNewsIndiGo’s Mumbai flight en-route Doha cancelled: Airline responds, ’Tried to depart a couple of times but…’

Get Instant Loan up to ₹10 Lakh!

  • Employment Type

    Most Active Stocks

    Bandhan Bank share price

    211.00
    03:51 PM | 11 OCT 2024
    23.25 (12.38%)

    Tata Steel share price

    160.70
    03:51 PM | 11 OCT 2024
    1.05 (0.66%)

    Axis Bank share price

    1,174.25
    03:29 PM | 11 OCT 2024
    -9.5 (-0.8%)

    Zee Entertainment Enterprises share price

    130.10
    03:55 PM | 11 OCT 2024
    0.7 (0.54%)
    More Active Stocks

    Market Snapshot

    • Top Gainers
    • Top Losers
    • 52 Week High

    Cummins India share price

    3,611.75
    03:55 PM | 11 OCT 2024
    -169.6 (-4.49%)

    Star Health and Allied Insurance share price

    547.85
    03:59 PM | 11 OCT 2024
    -19.35 (-3.41%)

    Creditaccess Grameen share price

    1,081.40
    03:29 PM | 11 OCT 2024
    -38 (-3.39%)

    Jubilant Pharmova share price

    1,146.15
    03:55 PM | 11 OCT 2024
    -37.65 (-3.18%)
    More from Top Losers

    Nippon Life share price

    700.85
    03:53 PM | 11 OCT 2024
    59.15 (9.22%)

    Network 18 Media & Investments share price

    81.44
    03:52 PM | 11 OCT 2024
    5.16 (6.76%)

    Sonata Software share price

    608.50
    03:42 PM | 11 OCT 2024
    36.1 (6.31%)

    Triveni Turbines share price

    790.10
    03:29 PM | 11 OCT 2024
    45.85 (6.16%)
    More from Top Gainers

    Recommended For You

      More Recommendations

      Gold Prices

      • 24K
      • 22K
      Bangalore
      77,425.00780.00
      Chennai
      77,431.00780.00
      Delhi
      77,583.00780.00
      Kolkata
      77,435.00780.00

      Fuel Price

      • Petrol
      • Diesel
      Bangalore
      102.86/L0.00
      Chennai
      100.76/L0.00
      Kolkata
      104.95/L0.00
      New Delhi
      94.72/L0.00

      Popular in News

        HomeMarketsPremiumInstant LoanMint Shorts