
A recent incident shared by entrepreneur Swapnil Srivastav has once again brought the issue of civic sense in India to the fore. The founder of a bamboo-based kidswear brand described what he witnessed during an IndiGo flight. And, the story has struck a chord online.
The social media post was about a “well-dressed” passenger sitting beside Srivastav. According to the entrepreneur, the passenger seemed like one of those ‘educated, aware’.
He finished his in-flight snack and deliberately placed the empty cups and food box on the floor under the seat. This was not an accident. The act happened “Not accidentally, Deliberately”.
During the routine cabin clean-up, the crew collected visible waste from passengers’ hands and tray tables. However, the trash placed on the floor remained unnoticed due to limited visibility. Even after landing, the waste was still lying there.
What stayed with Srivastav was not anger but a deeper sense of disappointment. He pointed out that conversations around civic sense in India have been ongoing for years. Yet, behavioural change remains slow, he says.
“Here’s what I’ve come to believe. It’s not an awareness problem. It’s not an education problem. It’s not even an income problem. It’s a ‘whose problem is it’ problem,” he wrote on X.
According to him, many people treat public spaces like flights, roads and parks as someone else’s problem. The assumption is: someone is paid to clean, so why bother?
This mindset, he says, is where the real problem begins. Civic sense is not only about individual actions but also about what society accepts as normal.
“Every time someone litters and nobody reacts, the bar drops a little lower. Every time someone cleans up after themselves in a space nobody’s watching, the bar rises,” Srivastav wrote.
“We are all, quietly, setting the standard for each other. Choose the standard you want to live in,” he added.
This report is based on user-generated content from social media. LiveMint has not independently verified the claims and does not endorse them.
Social media users have reacted to the post. Many of them agreed with Swapnil Srivastav.
“Unfortunately, obnoxious & complete lack of civic sense is directly proportional to educational attainment!” wrote one of them.
“Neither clothes nor literacy nor wealth really maketh the man. Only education does,” posted another user.
Another user commented, “Most often it's men whose upbringing is awful. They haven't been taught manners or to respect public spaces and other people's privacy. While girls are taught to work at home, boys are pampered. And the mom is to blame. He then becomes entitled, loud and uncouth.”
Some of them, however, blamed Srivastav for not taking action and writing a social media post instead.
“Say thanks to that guy. He gave you content to write something. When the indigo staff passed by, you could have reminded your next seat guy or the indigo staff or you could have picked up and given it to the staff.. but u wanted content. Where is civic sense now???” came from another.
Another user wrote, “U wrote such a lengthy post but couldn't tell the cabin crew or that guy about the trash.... unbelievable.”
“Nice one. I would've cleared that trash myself in front of that gentleman and then written a post on X,” replied another user.
Sounak Mukhopadhyay covers trending news, sports and entertainment for LiveMint. His reporting focuses on fast-moving stories, box office performance, digital culture and major cricket developments. He combines real-time updates with clear context for everyday readers. <br><br> Sounak brings newsroom experience across breaking news, explainers and long-form features. He has a strong emphasis on accuracy, verification and responsible storytelling. His work tracks audience behaviour, celebrity influence and the business of sport and cinema. He helps readers understand why a story matters beyond the headline. <br><br> Sounak has contributed to widely read digital publications. He continues to build a body of journalism shaped by consistency, speed and editorial clarity. He is particularly interested in the intersection of media, popular culture and public conversation in contemporary India. <br><br> At LiveMint, he writes daily coverage as well as analytical pieces that interpret numbers, trends and cultural moments in accessible language. His approach prioritises factual depth, balanced framing and reader trust. The reporting aligns with modern newsroom standards of transparency and credibility. <br><br> Outside daily reporting, he explores storytelling across formats including podcasts, filmmaking and narrative non-fiction. Through his journalism, Sounak aims to document the rhythms of modern entertainment and sports while maintaining rigorous editorial integrity. <br><br> Sounak continues to develop audience-focused journalism that connects speed with substance in a rapidly-changing information environment. His work seeks clarity, trust and lasting public value in every story he reports.
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