'Shamshaan ke Boring Kharab hai': Unique complaint options on Jaipur civic body's website leave netizens in splits

Government departments keep finding unique ways to make their websites user-friendly and more accessible to people of all ages and from different backgrounds. Recently, Jaipur Municipal Corporation caught netizens' attention for finding a quirky way to make its website more user-friendly. The civic body is winning praise for using Hinglish on its website.

Hinglish colloquially refers to Romanised Hindi, which means Hindustani written in the English alphabet. Several social media users shared screenshots of the website, showing a list of options for complainants written in Hinglish.

Whenever a person visits the Jaipur Municipal Corporation website to register a complaint, it provides options in Romanised Hindi. Options written as "Bander bahut ho gaye hai" and “Kutta pagal ho gaya hai pakadwana hai” are easier to understand even for users with a beginner level of English proficiency.

These options are relatable and can be easily understood by most locals. One of the options for registering complaints read, “dukaan ke age samaan rakh rakha hai.”

“The developer of Jaipur municipal corporation website is crazy,” wrote a social media user while sharing a screenshot of the website on X, formerly Twitter.

Several social media users shared their views on Jaipur Municipal Corporation's unorthodox initiative. While many applauded the innovative method, many others left hilarious comments on the platform.

“This is the most user-friendly website I have seen. They speak the language of common men and that makes it useful,” wrote a social media user, while reacting to the post.

“Amazing developer 😂😂 making it simple for others to consume,” commented another user.

“If this was real, it would be hilarious,” read another post.

“Bhaasha wahi jo samajh me aaye”

“But it works guys, Its easier for boomer uncles.”

“This is the most user-friendly website I have seen. They speak the language of common men and that makes it useful.”

Appreciating the initiative an X user wrote, “Very good, service  for common people and easy to complain. Straight forward and very easy system. Good work.”

“This developer should be awarded, he uses very specific things here so that citizens can use it in fast and convenient way.”