Stanley has announced a voluntary recall of approximately 2.6 million Switchback and Trigger Action stainless steel travel mugs, available in 340 ml, 473 ml, and 600 ml sizes. The recall comes after reports of a serious safety issue where the lid threads can shrink when exposed to heat, leading to the lid detaching during use.
This defect poses a burn hazard for consumers who fill their mugs with hot liquids. The recall affects all mugs sold in the United States from June 2016 through December 2024.
The Consumer Product Safety Commission (CPSC) reported that Stanley received 91 complaints globally about the faulty lids, resulting in 38 burn injuries, including two in the US.
Among those injured, 11 required medical attention. In an official statement, Stanley urged customers to “immediately stop use” of the affected mugs and contact the company for a free replacement lid.
The statement read: “At Stanley 1913, we are committed to constant improvement and are focused on creating quality products that are built for life."
Stanley mugs have surged in popularity, particularly among Gen Z and Millennials, thanks to viral social media videos.
One viral moment featured a Stanley tumbler that survived a car fire earlier this year. Despite the vehicle being nearly charred, the orange-coloured cup remained intact—with ice still inside.
The viral popularity caused Stanley's revenue to jump from $73 million in 2019 to $194 million in 2021 and $750 million in 2023, CNBC reported, particularly as demand for its "Quencher" product went through the roof. The Quencher water bottles, a 40-ounce insulated cup with a handle and straw, sell for between $45 ( ₹3,817) and $55 ( ₹4,666) each and releases of the cups in new colours routinely sell out.
The Stanley Cups are sold through their website and at retailers such as Amazon, Walmart, Target, Starbucks and Dick's Sporting Goods worldwide.
The recalled mugs include:
Switchback:
340 ml (12 oz) – Product ID: 20-01437
473 ml (16 oz) – Product IDs: 20-01436, 20-02211
Trigger Action:
340 ml (12 oz) – Product IDs: 20-02033, 20-02779, 20-02825
473 ml (16 oz) – Product IDs: 20-02030, 20-02745, 20-02957
600 ml (20 oz) – Product IDs: 20-02034, 20-02746
The product identification numbers are on the bottom of the mugs. The company advised customers who own these products to stop using them immediately and visit Stanley’s website for further instructions on obtaining a replacement lid.
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