The search for cooler products and services goes beyond hospitality and travel
India’s premier hospitality group, Oberoi Hotels & Resorts, said that it is open to looking at launching newer hotel brands for younger customers. In a recent chat with Mint, the group’s newly appointed president, Sanjiv Kapoor, said that the company will look into adjusting the customer value proposition of its existing brands (Oberoi, Trident and Vilas) too because consumer demographics are changing. A new generation of corporate leaders is emerging with a different set of needs and preferences.
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