We still lack a regulatory framework for the use of personal data and customers need clarity
The news that Facebook was going to acquire a 9.99% stake in Jio Platforms set the cat among the pigeons. In his video announcing the investment, Reliance Industries Ltd chairman Mukesh Ambani said that one of the benefits of the deal was going to be the integration of WhatsApp with JioMart—Reliance’s newly launched grocery platform. In the days following the announcement, this new WhatsApp-powered service has rolled out a limited pilot in some parts of Mumbai, even in the midst of the nationwide lockdown.
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