3 min read.Updated: 26 Apr 2019, 12:03 AM ISTPradeep S. Mehta
A nuanced policy would enable small enterprises to deal with large online platforms on fair terms
Globally, the role of digital platforms in the internet economy is increasingly coming under scrutiny. Key concerns relate to exploitation of consumer data and behaviour by platforms without appropriate consent and privacy protocols. Another set of concerns relate to misinformation, surveillance, accountability and the disproportionate size and influence of platforms. All these primarily focus on the user side of the equation. But often overlooked is how they deal with service providers.
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