OnePlus addresses green line issue ahead of OnePlus 13 launch, offers lifetime warranty for Indian users
OnePlus extends its lifetime warranty to all phone models, addressing past issues and enhancing user confidence. The initiative reflects the brand's commitment to quality and aims to ensure a worry-free experience for customers.
OnePlus has finally addressed the long-standing green line issue that has plagued its phones for years. The Chinese smartphone maker is now trying to ensure peace of mind for its customers by offering a lifetime warranty on all models.
In a statement on the matter, OnePlus India CEO Robin Liu said,"Last year, we took a bold step by being the first smartphone brand to offer a lifetime warranty for our older models to support affected users… Building on that, we're excited to extend this warranty to every OnePlus phone, reinforcing our belief in the quality and reliability of our products. More importantly, as a community-driven brand, we hope these measures provide users with a worry-free experience throughout the lifespan of their OnePlus devices."
In addition to offering a free lifetime warranty, OnePlus says it is making significant advances in display technology to address the environmental factors that affect the AMOLED display on its phones. The company is incorporating an Enhanced Edge Bonding Layer into all its AMOLED displays, which is said to result in 'superior PVX edge sealing materials'.
Putting the jargon aside, OnePlus says PVX is a high performance material which helps extend the lifespan of displays even in extreme weather conditions by slowing moisture and oxygen penetration over time.
OnePlus also announced Project Starlight in India on Thursday, unveiling plans to invest ₹2,000 crore per year over the next three years. The initiative aims to enhance durability, improve customer service, and develop India-specific features for OnePlus smartphones.
This new commitment comes as the Oppo sub-brand prepares to launch its flagship OnePlus 13 series in India and global markets next month. The move appears to be an attempt by OnePlus to overcome the negative press its phones had received in the past due to green line issues.
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Business NewsTechnologyGadgetsOnePlus addresses green line issue ahead of OnePlus 13 launch, offers lifetime warranty for Indian users
First Published:6 Dec 2024, 01:39 PM IST
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