AI in the workplace is already here. The first battleground? Call centers
17 min read 20 Feb 2023, 02:03 AM IST Join usLisa Bannon , The Wall Street Journal
They have deployed bots that automate basic tasks and instruct the remaining humans how to do their jobs
CHATTANOOGA (TENNESSEE) : Johnathan Bragg has always looked at his job selling home-repair insurance the same way an artist looks at a canvas.
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