Cloudflare and Amazon Web Services down? Hundreds of users report outage

The Cloudflare outage has continued on Thursday. It is disrupting online services for hundreds of users across multiple regions. Several websites that rely on the company’s infrastructure remain partially or completely inaccessible, according to user reports.

Fresh Cloudflare outage reports surface online

Downdetector, the outage tracking platform, recorded more than 330 reports from the United States for Cloudflare around 7:52 AM IST. This indicates ongoing issues. Users have flagged problems ranging from website loading failures to difficulties accessing platforms. These platforms depend on Cloudflare’s content delivery and security services.

According to the outage tracker, users reported issues with the following: Server connection (56%); website (31%); and hosting (12%).

AWS users report issues on Thursday

Amazon Web Services (AWS) has also seen a surge in reported disruptions during the same period. More than 340 users in the United States reported issues with AWS, according to Downdetector.

Notably, the outage tracking highlighted that 67% users reported problems with us-east-1, 16% with us-east-2 and 16% with us-west-2. However, the AWS team officially stated, “AWS is not down and has been operating normally.”

Several other platforms are also facing disruptions in the United States and other regions. Around 7:48 AM IST, more than 450 users on Downdetector reported issues with Steam. According to the outage tracker, 60% of users reported problems with server connections, 29% encountered issues with the website, and 12% experienced login failures.

To recall, major platforms, including the social network X and AI chatbot ChatGPT, experienced widespread disruptions on Tuesday after Cloudflare reported that a latent software flaw had affected its systems. According to data from Downdetector, users also encountered issues on League of Legends, along with select services from Google and OpenAI, the maker of ChatGPT.

Cloudflare issued an apology earlier this week

In a post on X, Cloudflare Chief Technology Officer Dane Knecht acknowledged the outage and apologised, saying the company had let down both customers and the wider internet community when a failure in its network disrupted significant volumes of traffic. He noted that services had since been restored.

Knecht explained that the issue stemmed from a latent bug in a system that supports Cloudflare’s bot mitigation tools. The flaw was triggered after a routine configuration update, causing the service to crash.

The company also reported seeing an unusual surge of traffic directed at one of its services earlier in the day.