Active Stocks
Fri Nov 01 2024 19:18:42
  1. Tata Steel share price
  2. 149.70 0.71%
  1. Tata Motors share price
  2. 843.60 1.14%
  1. Reliance Industries share price
  2. 1,339.10 0.49%
  1. State Bank Of India share price
  2. 821.05 0.07%
  1. Wipro share price
  2. 551.15 -0.12%
Business News/ Technology / News/  Google Maps rolls out new fake review detection tool: How it works
BackBack

Google Maps rolls out new fake review detection tool: How it works

Google Maps has introduced a feature to warn users about businesses with suspected fraudulent reviews. Initially available in the UK, it now alerts US users about fake reviews and unusual ratings, enhancing transparency and encouraging reporting of misleading content.

Google Maps has rolled out a new feature aimed at helping users identify businesses that may be affected by a high number of fraudulent reviews. (AP)Premium
Google Maps has rolled out a new feature aimed at helping users identify businesses that may be affected by a high number of fraudulent reviews. (AP)

Google Maps has rolled out a new feature aimed at helping users identify businesses that may be affected by a high number of fraudulent reviews. The feature introduces a warning notification on business profiles suspected of hosting numerous fake reviews, helping users make more informed decisions when evaluating local businesses.

Initially launched in the UK, this alert system has now been made available to users in the United States. When Google identifies and removes fake reviews from a business listing, the notification informs users of this action. The warning also signals that the business might display "unusually high or low ratings," alerting potential customers to the possibility of manipulated feedback.

While Google has not disclosed the precise criteria used to flag unusual ratings, the warning system provides users with an extra layer of insight into the authenticity of a business’s reviews. Businesses receiving this alert may also face temporary restrictions on collecting new reviews during an investigation. In some cases, Google may choose to temporarily remove existing ratings and reviews until their authenticity is verified.

The feature is part of Google’s broader effort to enhance transparency on its platform, ensuring that users have access to reliable information. To further improve user experience, Google encourages people to report reviews they suspect to be fake.

How to Report Suspicious Reviews

The process of reporting potentially fraudulent reviews is designed to be simple:

Open Google Maps and find the business profile in question.

Tap the three dots in the top-right corner of the profile.

Choose "Report" from the menu.

Select a reason, such as "Fake or misleading content."

Provide any additional information to help clarify the issue.

Submit the report for review by Google.

It is essential for users to avoid filing false reports, as this could undermine the credibility of legitimate feedback. By reporting misleading reviews, users contribute to maintaining the accuracy of business information on the platform.

3.6 Crore Indians visited in a single day choosing us as India's undisputed platform for General Election Results. Explore the latest updates here!

Catch all the Business News , Technology News , Breaking News Events and Latest News Updates on Live Mint. Download The Mint News App to get Daily Market Updates.

Dive into the Amazon Great Indian Festival Sale 2024!
Jaw Dropping offers on laptops, washing machines, refrigerators, kitchen appliances, gadgets, automotives, winter appliances, luggage and more in amazon diwali sale. Mega Savings this Diwali with Amazon's biggest sale of the year.
More Less
Published: 27 Sep 2024, 08:32 PM IST
Next Story footLogo
Recommended For You