Here’s how DoT’s new SMS rule implies to Airtel, Jio and Vodafone: All explained1 min read . Updated: 17 Nov 2022, 02:40 PM IST
- According to DoT’s new rule, the telecom companies will have to send an alert of the request to the customers after receiving a request to change their SIM cards or number. Later, the SIM card holder will need to confirm that they requested the specific service through an IVRS call.
Recently, the Department of Telecommunications (DoT) issued a new rule for SMS. This new rule suggests that the telecom companies will have to stop SMS facility (both incoming and outgoing) during the SIM exchange or upgradation process. The SMS services will be disabled for 24 hours after the activation of the new SIM cards. Moreover, DoT has given the telecom companies including Jio, Vodafone-Idea, Airtel a total of 15 days time to implement this rule.
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