How HR leverages artificial intelligence, analytics to recruit, retrain, reward2 min read 01 Apr 2019, 12:37 AM IST
Both HR leaders and managers are leveraging AI to augment decision-making and interactions with employees
Technology is also used to curate highly personalized learning experiences that are customized to individual needs
Human resources, or HR, powered by artificial intelligence (AI) is the new driver of business growth today. It is not surprising, then, that both HR leaders and managers are leveraging AI to augment decision-making and interactions with employees. “The age of the intuitive HR leader is gone. Today, you have to use data while making a selection. HR was earlier very process-oriented. Now, we are moving out of that phase, and using decision science and AI to enable productivity," says Diane Gherson, chief HR officer (CHRO) at International Business Machines Corp. (IBM).
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