The deployment of hybrid cloud model is set to increase to 26% from 18.5% in a year, according to a study.
In the financial services sector, the hybrid cloud model use reached 21% in 2018, outpacing other sectors in the adoption of this service, says the study by Nutanix, US-headquartered enterprise cloud computing company.
"Today's new normal is an environment where customers expect personalised and tailored services delivered where they want, when they want and the way they want," said Neville Vincent, Nutanix Vice-President for Australia and New Zealand, Asean and India.
"The good news is the industry is already seeing customer and company benefits of hybrid cloud infrastructure, but the concern is at just over 20%, there is still a long way to go to satisfy increasingly sophisticated and demanding customers, and achieve the ultimate customer experience," Vincent said.
Hybrid cloud is a cloud computing environment that uses a mix of on-premises, private cloud and third-party, public cloud services with orchestration between the two platforms.
For the "Enterprise Cloud Index" report, Nutanix commissioned Vanson Bourne to survey more than 2,300 IT decision-makers, including 333 worldwide financial services organisations, about where they are running their business applications today, where they plan to run them in the future, what their cloud challenges are and how their cloud initiatives stack up against other IT projects and priorities.
The survey included respondents from multiple industries, business sizes and geographies in the Americas, Europe, the Middle East, Africa, Asia-Pacific and Japan.
While 88% of respondents said they expect hybrid cloud to positively impact their businesses, hybrid cloud skills are scarce in today's IT organisations.