Industry, govt step up voice-led services to engage with masses2 min read . Updated: 09 Mar 2021, 12:16 AM IST
Voice technology helps reduce manpower, cuts costs by over 40-50% and expands reach to small cities
Customer-facing businesses and government agencies have stepped up efforts to deploy voice-based services to save time, cost and to engage more proactively with the swathe of population living in smaller cities.
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