‘Most people falling prey to cyber fraud attacks are in 22-50 years’
'If customers are losing money, it's not because their credentials have been stolen. But what's happening is they're receiving a call or they are getting an online link to click'
There is a general perception that senior citizens or non-tech savvy people are usually the victims of banking fraud in India. However, an analysis of cyber and banking frauds by HDFC Bank has revealed the majority of the victims of cyber fraud attacks are young and salaried individuals, which can be expected to be tech-savvy. Manish Agrawal, head—credit intelligence and control at HDFC Bank spoke to Mint on common ways in which people are duped and behaviors that could protect them from cyber fraud attacks. Edited Excerpts.