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Rakuten expands in India by setting up new facility

The Bengaluru hub will boost Rakuten’s capability for deep-tech innovation and R&D)in areas such as e-commerce, fintech, content and entertainment, as well as AI in computer vision, among others (Photo: iStock)Premium
The Bengaluru hub will boost Rakuten’s capability for deep-tech innovation and R&D)in areas such as e-commerce, fintech, content and entertainment, as well as AI in computer vision, among others (Photo: iStock)

Rakuten’s online shopping platform is not available in India, but the $15 billion company already has an India office in Bengaluru that was set up in 2014, which, according to the company, was the largest among its nine technology hubs outside Japan

NEW DELHI: The Indian unit of Japanese Internet services and e-commerce group, Rakuten, is opening a new office in Bengaluru on Thursday, in a bid to expand globally. The new facility houses product, engineering, and advanced research and is Rakuten Group’s “largest outside Japan," according to the company.

The hub will enhance the company’s capability for deep-tech innovation and research and development (R&D) in areas such as e-commerce, fintech, content and entertainment, as well as artificial intelligence (AI) in computer vision, speech, and natural language processing (NLP), the company said in a statement.

Rakuten’s online shopping platform is not available in India, but the $15 billion company already has an India office in Bengaluru that was set up in 2014, which, according to the company, was “the largest among its nine technology hubs outside Japan".

It currently has around 2000 employees, responsible for developing software for Rakuten’s online brokerage arm, as well as running a 24-hour security operation.

The new facility is even bigger as the company looks at India as one of its “key markets for expansion". Located in Cubbon Park, the 20-storeyed building boasts of around 3 lakh square feet (sq-ft) of space and includes cafeterias, meeting and breakout rooms, a creche, a gym, and a dedicated floor for health and wellness and has a capacity to accommodate over 3000 employees.

“India is and has been central to our growth strategy. Our new R&D centre will build on the high value-added engagements that Rakuten has been delivering from India on deep tech and product innovation", said Yasufumi Hirai, Group Executive Vice President, CIO and CISO (Chief Information Security Officer) of Rakuten, Inc. He added that the “modern and environment friendly facility provides a perfect environment to return to office post pandemic and is designed to foster collaboration and innovation".  

Rakuten ‘SixthSense’, the company’s first B2B software-as-a-services (SaaS) product, an observability intelligence and software testing automation platform, hit the market last year.

“Coming together in person to collaborate and build community will remain an important part of our future work," said Sunil Gopinath, CEO of Rakuten India, who said, the company is set to “welcome employees back to the workplace where teams can collaborate, engage, and socialise in ways that we have missed during the pandemic".

ABOUT THE AUTHOR
Sohini Bagchi
"Sohini Bagchi is a senior assistant editor with TechCircle with over 15 years of experience in technology journalism. She has previously worked with IDG Media and Trivone Digital Services. Sohini is also a published author of fiction and non-fiction books. Her debut novel 'Road to Cherry Hills' enjoyed critical acclaim worldwide. Her second book 'Techtonic Shift' traces the history and evolution of computers and the Internet. Sohini has a masters degree in communications from Manipal Institute of Communication, Karnataka. She is trained in Karate and enjoys blogging and stargazing when she is not working. "
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