Chatbots

As dependence on AI grows, lapses could be catastrophic. Illustration: Jayachandran/Mint

Preparing for the AI apocalypse

4 min read . 28 Jul 2017
Companies across sectors are in the middle of choosing or implementing an enterprise-grade chatbot that can understand customer queries, analyse their intent and respond in a conversational manner, among other things, in a secure environment. Photo: iStock

Choosing an enterprise-grade chatbot

1 min read . 24 Jul 2017
The Facebook Artificial Intelligence Research researchers gathered a large data set of human-to-human negotiations on a multi-issue bargaining task. Photo: Reuters

The deceitful machine

4 min read . 27 Jun 2017
Platforms such as Facebook and Skype that support the implementation of chatbots. Photo: Bloomberg

Why businesses need chatbots

3 min read . 21 Nov 2016