Customers who lose money in digital banking frauds will get stronger protection under the RBI's revised framework from January 2027. The new rules shift the burden of proof to banks, introduce compensation for small-value frauds and impose stricter complaint-resolution timelines.
3 min read25 Jun 2026As per the new RBI framework, individuals and sole proprietors having lodged a complaint involving fraud-led loss of up to ₹50,000 will be eligible for a compensation of up to 85% of the net loss amount (calculated after reducing recoveries made) or ₹25,000, whichever is less.
4 min read24 Jun 2026Logistics recorded the highest suspected digital fraud rate in 2025 at 16.3%, followed by telecommunications and insurance.
1 min read21 Jun 2026To file an FIR for a cybercrime involving elderly parents or family members, swift evidence collection, online fraud reporting and bank notification are crucial. Quick action will help minimise financial losses and protect the victim's rights.
3 min read13 May 2026To curb digital payment fraud, the RBI has suggested measures such as lagged credit, a trusted person authenticating transactions for vulnerable individuals, prescribing a ceiling for annual aggregate credits in a bank account, and providing customer-induced controls, including a kill switch.
5 min read9 May 2026The Centre aims to combine grassroots outreach with AI-led monitoring, targeting vulnerable users as cybercrime complaints and losses surge.
3 min read21 Apr 2026The government has eased rules and extended deadlines, but doubts persist over whether linking apps to SIM cards tackles the root of digital fraud.
3 min read7 Apr 2026Mandatory dual authentication from 1 April aims to plug gaps in PIN- and OTP-based systems as digital frauds surge.
2 min read31 Mar 2026AI voice cloning scams use realistic voices to trick victims into sharing sensitive information, causing financial loss, highlighting the urgent need for vigilance, secure practices, and careful digital behaviour.
3 min read24 Mar 2026Sanchar Saathi: Union Minister Jyotiraditya Scindia touted the new fraud crackdown and digital protection application's achievement of acquiring more than 20 crore users amid the row. Check what Sanchar Saathi is, and whether the users will be able to opt out of it.
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