Hospitality Industry
Vishal Kamat of Kamat Hotels on why consistency is king
The executive director of Kamat Hotels on the journey from his grandfather’s dishwashing roots to a ₹700-crore empire, and why he does not believe in growth for growth’s sake
8 min read3 Jan 2026Valor's Advent Hotels to list as separate entity this month, bets big on luxury expansion
The move marks Valor’s diversification beyond residential real estate into high-value hospitality, at a time when India’s branded hotel supply is expanding rapidly and demand continues to outpace new capacity.
3 min read10 Nov 2025Paris-based hospitality major Accor appoints Ranju Alex as CEO for South Asia
Ranju Alex has been named CEO of Accor for South Asia, managing over 70 hotels in the region. With a strong background in hospitality, she aims to enhance the group's presence as they pursue a joint venture with InterGlobe.
1 min read27 Aug 2025Delhi HC slams ‘unfair’ service charge levied by restaurants; ‘Can’t be mandatory,’ says the Court
The Delhi High Court has upheld the Central Consumer Protection Authority's guidelines prohibiting hotels and restaurants from automatically imposing service charges. This ruling aims to protect consumer rights and promote fair trade practices in the hospitality industry.
1 min read28 Mar 2025NFRA imposes ₹10 crore penalty on BSR & Associates, debars two partners
The audit firm which has a contractual relationship with KPMG, has been penalised for alleged lapses in the audit of Coffee Day Enterprises Ltd, the company that runs coffee chain CCD.
2 min read19 Aug 2024Hotel companies expect recovery in second half of FY25 post tepid performance amid election, heatwave
-Domestic air travel increased in May 2024, but hotel occupancy rates in India remained unchanged-Kochi saw the largest year-on-year increase in occupancy rates in May
3 min read28 Jun 2024Hotel Staff Shortages Threaten to Push Travel Costs Even Higher
Room rates look poised to rise as owners pass on escalating wage costs.
4 min read27 Feb 2024Chicago Tipping Fight Brings Tough Choices for Restaurants
Chicago lawmakers could advance a new law requiring restaurants to pay waitstaff the city’s standard minimum wage, regardless of how much they earn in gratuities.
4 min read3 Oct 2023RateGain sees opportunity in hospitality’s talent crunch
NSE-listed RateGain Travel Technologies Ltd expects that technology and artificial intelligence (AI) will play a key role in shaping the future of travel planning as the industry tackles the labour shortage.
2 min read22 Jul 2023The Things Hotels Still Can’t Get Right
Travelers are paying more for hotels but often getting less, from problems with pools to missing food and drink items on menus
4 min read12 Jul 2023