Large-scale financialization has turned companies into predators that drown customers in Kafkaesque bureaucracy to maximize short-term profits. Firms should look farther; alienating customers will lead to being despised, feared and forgotten.
4 min read1 Aug 2025Large-scale financialization has turned companies into predators that drown customers in Kafkaesque bureaucracy to maximize short-term profits. Firms should look farther; alienating customers will lead to being despised, feared and forgotten.
4 min read1 Aug 2025