Ombudsman

Is banking ombudsman consumer-friendly?
Any customer or person can file a compliant with the ombudsman on various grounds like non-payment or inordinate delay in payment of interest or non-compliance with RBI directives on fair practices code for NBFCs. Photo: Reuters
Photo: Pradeep Gaur/Mint

De-jargoned: Ombudsman for NBFCs

1 min read . 11 Feb 2018
Bank employees often push non-banking products at customers; Photo by: Hemant Mishra/Mint
Bank employees often push non-banking products at customers; Photo by: Hemant Mishra/Mint