Telecom Regulator

Industry

Telcos may face stricter grievance rules, penalties as user complaints rise

This assumes significance as complaints received by the regulator against telecom companies rose to 73,081 in FY26 from 44,733 in FY24

2 min read7 May 2026
Industry

Trai weighs tougher spam rules as operators flag nearly 400 million calls daily

The telecom regulator is reviewing telemarketer compliance while moving towards a wider rollout of a digital consent framework for commercial communications.

4 min read10 Feb 2026
News

Trai moves to rein in spam calls with new digital consent rule

This initiative, involving telecom operators and banks, aims to give consumers greater control over marketing communications and drastically cut down on unwanted spam. This comes amid concerns over unwanted calls and messages that consumers continue to face.

6 min read16 Jun 2025
News

TRAI directs telecom operators to submit statewise service quality report

The telecom operators have been directed to submit state and Union Territory-wise reports, in respect of QoS parameters on a quarterly basis starting from March 2023 quarter.

1 min read25 Feb 2023
News

Trai moves to rein in spam calls with new digital consent rule

This initiative, involving telecom operators and banks, aims to give consumers greater control over marketing communications and drastically cut down on unwanted spam. This comes amid concerns over unwanted calls and messages that consumers continue to face.

6 min read16 Jun 2025
News

TRAI directs telecom operators to submit statewise service quality report

The telecom operators have been directed to submit state and Union Territory-wise reports, in respect of QoS parameters on a quarterly basis starting from March 2023 quarter.

1 min read25 Feb 2023