Work culture

Difficult personalities are often useful for the organization and that’s why they have a higher chance of promotion. Photo: iStock

Why do toxic people get promoted?

3 min read . 06 Nov 2018
Ashwin Ramesh (sitting), founder of Synup, with Raison D’Souza, who had advice on how to look for talent. Photo: Jithendra M/Mint

For success, learn to listen

5 min read . 12 Jun 2018
Exciting times loom ahead as far as workplaces are concerned. There is uncertainty, and there are challenges, too. Photo: SolStock

The workplace of the future

3 min read . 23 Feb 2018
(from left) Donald Sutherland, Colin Farrell and Jason Sudekis in a still from the 2011 Hollywood film ‘Horrible Bosses’.
Filing a customer complaint has been made not just difficult, but almost impossible. Photo: Hindustan Times

Death of customer service in India

4 min read . 23 Nov 2017