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TrulyMadly’s Snehil Khanor (in blue hoodie) says culture impacts performance.. Ramesh Pathania/Mint

The high of the right work culture

5 min read . 20 Nov 2019
Difficult personalities are often useful for the organization and that’s why they have a higher chance of promotion. Photo: iStock

Why do toxic people get promoted?

3 min read . 06 Nov 2018
Ashwin Ramesh (sitting), founder of Synup, with Raison D’Souza, who had advice on how to look for talent. Photo: Jithendra M/Mint

For success, learn to listen

5 min read . 12 Jun 2018
Exciting times loom ahead as far as workplaces are concerned. There is uncertainty, and there are challenges, too. Photo: SolStock

The workplace of the future

3 min read . 23 Feb 2018
Filing a customer complaint has been made not just difficult, but almost impossible. Photo: Hindustan Times

Death of customer service in India

4 min read . 23 Nov 2017
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